Solution · 02 · AGT · MANAGED / MRR

Agents as a Service.

Autonomous digital employees for the work that isn't linear — qualifying leads, drafting RFIs, synthesising research, watching markets. We build them, we monitor them, and we keep them honest. You get the output.

Book a call See the roster

The roster — 01

Four agents, on the job.

Every agent has a clearly scoped role, its own observability, and an escalation path to a human. Not "AI in a box" — actual digital teammates.

Agent · 01

Lead qualifier

Reads inbound form submissions, enriches against your CRM and public sources, scores ICP fit, drafts a first-touch reply, and routes to the right rep. Runs 24/7.

SalesforceApolloGmailSlack

Agent · 02

RFI / RFP drafter

Ingests the RFP, pulls matching answers from your knowledge base, flags gaps for SMEs, and returns a first draft that's 80% there. Three-day turnarounds become six hours.

SharePointNotionDocsVector DB

Agent · 03

Research synthesiser

Takes an ambiguous question ("what are the pricing trends in APAC logistics this quarter?"), runs structured research, and returns a cited 1-pager with sources. Every Monday, automatically.

ExaPerplexityCrunchbaseNews APIs

Agent · 04

Competitor watcher

Monitors product pages, pricing, jobs boards, and press. Emails a weekly diff with context — and pages you in Slack the moment anything material changes.

PlaywrightRSSLinkedInSlack

What's included — 02

Managed end-to-end, not just handed over.

Agents aren't "ship and forget." Every MRR engagement includes the monitoring, knowledge refresh, and incident response that keeps them useful past month one.

Hallucination monitoring

Every output is scored against ground-truth sources. Low-confidence responses escalate to human review automatically.

Knowledge base updates

Weekly re-indexing of your docs, CRM records, and reference material. The agent never answers from stale context.

Hosting & uptime

Runs on dedicated infrastructure in AU-East or US-East. Uptime SLA, regional failover, full audit logs.

Cost ceilings

Hard monthly token budgets with alerting at 80%. No surprise bills from a runaway prompt.

Versioned prompts

Every prompt and tool is git-tracked. Rollback to a known-good version takes one click.

On-call support

24-hour response on business tickets, 2-hour response on incidents. Real humans, not a ticket queue.

Results — 03

Numbers from real deployments.

4.2h

Avg. time saved / agent / day

99.9%

Uptime across fleet

Production hallucinations escalated to prod

6wk

Avg. time from scope to live

Questions — 04

What teams ask before onboarding.

These come up on nearly every discovery call. If yours isn't here, drop us a line.

How is this different from an automation?

Automations follow a fixed path. Agents reason about what to do next. If your workflow has branches, judgement calls, or "depends on the context" — that's an agent.

Q·01

What stops it hallucinating?

Grounding against your data, confidence scoring, human review for low-confidence outputs, and red-team drills every quarter. We publish the error rate to you monthly.

Q·02

Where does my data live?

In your region by default (AU-East for AU clients). Customer data never trains a third-party model. Full data processing agreement on request.

Q·03

What if we want to take it in-house later?

You can. We hand over the prompts, tools, logs, and a runbook. No lock-in — we'd rather you stay because it's useful, not because leaving is painful.

Q·04

Other ways we ship AI.

Hire your first digital teammate.

30-minute scoping call. Bring a job description for the work you wish you could outsource — we'll tell you if an agent fits, how long the build takes, and what the monthly run looks like.

support@zimritech.com.au

Office

Melbourne, VIC · Remote available

Response

< 24 hours · always